Membership Payment

Members are required to provide a current and valid bank account/credit/ debit card on to Crossfit Moreton Bay to process all membership payments.

Ezi Debit Fees

Ezi Debit fees are to be paid by members in addition to membership prices. These fees include:

Initial set up fee - $3.30

Bank account debit fee - $1.10 (per transaction)

Credit Card fee – 2.2% of debit amount (min $1.10 per transaction)

Failed transaction fee - $12.90

These fees are managed by Ezi Debit and Wodify and are deducted automatically. Crossfit Moreton Bay is unable to control or reverse failed transaction fees.

Crossfit Moreton Bay recommends members set up a monthly direct debit to minimise bank account and credit card fees. Please ensure you have sufficient funds in your account when membership fees are due to avoid failed transaction fees.

Automatic Renewal

Once your membership contract term is finished, you will automatically be renewed under the initial terms of your membership for a consecutive term, until a formal request for cancellation is given. If you do not wish to renew your membership, 14 days’ notice is required via an email to enquiries@crossfitmoretonbay.com or alternatively, completion of a Cancellation Form at the box.

On-hold request

Members on a contract can place their membership on hold once during the contract period, for a minimum 2 weeks and maximum 12 weeks at a time. The duration of the hold will be added onto the end of the contract, extending out the contract end date.

Members on a non-contract membership can place their membership on hold once a year for a minimum 2 weeks at a time and a maximum 12 weeks at a time.

7 days’ notice must be provided with a specified start and end date for the hold. Payments will automatically resume from the specified end date.

Cancellation Policy

All membership cancellations require 14 days written notice to enquiries@crossfitmoretonbay.com or alternatively a cancellation form at the box.

Cancellation Fees

Our contract memberships are designed to reward members for their ongoing commitment. If members wish to cancel their membership before the agreed contract end date, a one-off early cancellation fee will apply. A fee of $300 will be charged or the remainder of the contract (whichever is less). The cancellation fee of or remainder of contract fees must be paid within 7 days of cancellation notification. No cancellation fees are applicable for non-contract memberships; however 14 days’ notice must be given by emailing enquiries@crossfitmoretonbay.com. 

A waiver and health questionare must be read and signed before your first Crossfit session.          

Please note that the training fees already take into account public holidays and the Christmas/Easter break when the gym is closed.